Privacy Policy
Last updated: February 3, 2026
1. Introduction
TigerFax ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, and billing information when you create an account or make purchases.
- Document Data: Documents you scan or upload for faxing. These are processed securely and deleted after transmission.
- Usage Data: Information about how you use the app, including fax history and feature usage.
- Device Data: Device type, operating system, and unique device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your fax transmissions
- Manage your account and provide customer support
- Process payments and send transaction notifications
- Improve our app and develop new features
- Send you updates and marketing communications (with your consent)
4. Data Security
We implement industry-standard security measures to protect your data. All fax transmissions are encrypted, and documents are automatically deleted from our servers after successful delivery. We use secure, encrypted connections for all data transfers.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Fax documents are deleted within 24 hours of successful transmission.
6. Third-Party Services
We may share your information with third-party service providers who assist us in operating our app, processing payments, and delivering faxes. These providers are bound by contractual obligations to protect your data.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Request data portability
8. Children's Privacy
TigerFax is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@tigerfax.com